Inergy Help

Connectivity Message

Jenn Maa

Typically a reset of your router restores the connectivity. Please power cycle your router and power cycle the small blue and white gateway that is near your router. That should have a label “Smart Panel Gateway”. Within 2 minutes of power cycling both devices, the two square LEDs near the black power cord on the gateway should be illuminated.

Please also check the DMS panel and ensure that the unit is on and all 3 LEDS are lit.

If not, please give Inergy a call when at home during business hours, or feel free to request remote assistance by appointment for out of office hours.

Last Modified: 2 Years Ago
Last Modified By: jmaa
Type: INFO
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